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Frequently asked questions
Contact me to discuss your requirements:Phone: 07551991773Email: clare@clarerayner.co.uk
Monday, Wednesday, Friday. 8am-4pm.
Moyclare, Windsor Road, Radyr, Cardiff. CF15 8BQIt is a residential house next door to number 29 ('Moyclare' does not have a number).It has steps up on the right hand side and a blue door visible from the pavement.
45-60 minute Assessment- £60 45-60 minute Follow up appointment- £5545-60 minute Home Visits- please contact me to discuss your requirements For Corporate services, please contact me to discuss your requirements
By card or cash at the appointment.
ArthritisBack and neck painBone, joint or muscle painRepetitive strain injuriesPost-op rehabilitationElderly care rehabilitationSports injuriesWhiplash injuriesWhether this is an acute, sub-acute, or chronic problem, I am happy to assess and provide the best management approach for your condition. Please contact me to discuss.
Initially, we will discuss your condition and I will take a brief medical history. Please bring details of any medication you are currently taking.Wear comfortable, loose-fitting clothing that allows access to the area being assessed and treated.
Yes. If you are unable to get to the clinic, I offer home visits in Radyr and Morganstown and the surrounding area.Please contact me with your requirements if you would like to discuss.
Yes, I am a listed physiotherapist under various insurance companies including BUPA and AXA. I have a provider number for BUPA and AXA which I can give on request.Please contact your insurance company to discuss. Sometimes they require you to have an online assessment before authorising face-to-face physiotherapy. In such cases, you will need an authorisation number before our appointment.I am able to provide a receipt and provide proof that I am a chartered and registered physiotherapist for insurance claims.
Please contact me to cancel/reschedule at least 24 hours before your appointment.If you would like to cancel within 24 hours of your appointment, a late cancellation fee will be charged. This is 50% of your session fee.Failure to show up without any notice will incur a 100% charge of the session fee. Private medical insurance companies do not pay for cancelled appointments meaning you are personally responsible for the fee. Please contact me if you have a genuine medical emergency or sudden illness and I can waive the fee.
Unfortunately, there are stairs leading up to the front door and therefore it is not suitable for wheelchair users. Please contact me if you would like to discuss this.
If your question hasn't been answered here, please get in touch and I'll be happy to help.Phone: 07551991773Email: clare@clarerayner.co.uk
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